At JS HAY, our considerable experience of partnership working has seen us develop a strategic agreement with the Circle Anglia group of Housing Associations as well as work within a framework agreement with Norfolk Property Services.
Our approach to contract pricing and execution fits well with a growing awareness, among increasing numbers of customers, that accepting the lowest bid does not always provide best value for money. Successive UK construction industry reports have emphasised the importance of partnering arrangements in order to facilitate team working across contractual boundries
The essential elements of partnering are agreed mutual objectives that all the individuals and firms involved are fully committed to achieving. It requires them to agree how they will make decision, resolve problems and deliver improvements above the industry’s normal standard of performance.
Our procurement policy is based on giving and obtaining best value purchasing without compromising delivery or quality, to this end we have built up strong relationships with both local companies and large multi nationals.
As partners we have regular meetings and all parties are aware not only of our current needs but also projected future needs thereby building our needs into their schedules. The result of these arangements gives us significant savings on purchases, which they are able to advice us of at tender stage,so that these savings can be built into the budget. It also means that we can ensure that all materials are not only fit for purpose but are the most effective solutions available.
However, no matter how a contract is framed, we will always aim to work in partnership with our clients: our ethos on all projects is co-operation not confrontation. This approach has stood us in good stead with our clients, and we are asked regularly to negotiate for further work.
Above all, our clients know they can trust JS HAY to be competent, to stick to what it has agreed and not promise more than it is capable of delivering. The company takes great pains to employ experienced professionals - people with the knowledge and authority to make decisions confidently and correctly in support of this approach.
In many ways, JS HAY is an exemplary regional construction partner – large enough to handle many diverse projects, yet still flexible, responsive, and sympathetic to client needs.